Banco BBVA

I like the friendly attention of all the staff, I feel pampered and at home, it is very pleasant to work with this atmosphere of cordiality

terrible service, from the entrance he tells the lady about the situation and she directs you to another area that is not there and you have to go for another shift, that is, another hour of waiting, you spend with the executive who, like the first lady, has no idea what must do. They tell you that they have already solved your problem and that is not the case, so you have to go around the branch more, as if we would love to see the faces of the executives. You wait a long time so that no one can help you. But that is if they are good at selling credit cards. I do not recommend this branch or the bank because the telephone service is also terrible, I don't know why they have a customer service line if they are always going to channel you to the branch. They don't even deserve one star.

Terrible service, an hour and a half waiting to be served and being a customer, they should know how to organize themselves better among executives for greater attention

If you are not a customer you will wait at least another 9 turns before you even if you arrived earlier. The ATMs swallow money like a vending machine and the service person in them only serves to tell you not to use your cell phone at the central

Before they discriminated against those of us who were not account holders, but now with deposit ATMs it is easy and fast, the bad thing is that there are only 2 and then people don't even know how to use them, put more